How ChatGPT answers urinary incontinence questions: an exploratory study

Abstract

There have been advances in artificial intelligence (AI) and deep learning in the last decade, and these technologies are becoming applicable in many industries such as healthcare. In November 2022, the nonprofit OpenAI Inc., an AI company based in San Francisco, California (USA) developed the chatbot named ChatGPT. They claim that they have created an extremely popular application; a language-based interaction chatbot. According to Hopkins et al., significant language models like ChatGPT are expected to fundamentally alter how patients inquire about their state of health. Making recommendations like “make an appointment with a GP” or “go to the hospital” are given by the Babylon chatbot when used as a symptom checker in the UK. A review emphasized the value of ChatGPT as a tool for healthcare professionals because of its capacity to generate text in natural language, summarize huge amounts of data, and provide particular answers, but also the necessity of keeping up with the most recent tools and methods. In this context, it is believed that incorrect content development can have major detrimental effects on health services; healthcare practices place a strong emphasis on careful evaluation by healthcare specialists.